Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. SO please read following terms and conditions thoroughly.
Custom Silicone Wristband Australia reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.
Once the order is placed, please send the artwork to firstname.lastname@example.org immediately. The email should include all the instructions relating to logo/artwork. promogifts4au.com inspects all artwork submitted to make certain that it meets the specific requirements for applying your sign to the products you selected. If minor modifications are required, we will make these free of charge. We do not guarantee same color bands on re-orders.We cannot duplicate orders 100%. However, we will try to make the order as close as possible. A digital proof must be requested to confirm the order. If any order(s) is sent without selecting a digital proof request then the order will not be our liability.
Website Images/Art work Proofs/Colors
www.promogifts4au.com We make every effort to provide clear and color-correct images that reflect the true nature of the products. However, website images, and emailed proofs are inherently limited in their ability to communicate color, scale, and detail. The color in the proof is not the real color, It is difficult to show the correct color in the monitor, the color will be made in the pantone number "C" (not "U").Swirl bands - Mixture of colors will create a shade of alternate colors.
We will try to replicate orders as precise as possible of the images or reorders/duplicate orders that are given to us, but there will be no guarantee given on them.
Order Changes / Cancellations
promogifts4au.com will make every effort, upon your request, to change or cancel your order. If the order has not yet started the production process, no additional change or cancellation fees will be applied. If the order has reached the pre-production set up phase, there may be cancellation or change charges that apply. All of these charges will be a direct pass through from promogifts4au.com to you. If an item has begun production, unfortunately, we cannot stop or change the order. We can, if you wish, prevent shipment or redirect it. You will be charged the original amount quoted for all orders cancelled at this stage. For any changes to the orders, you must send email to us within 6 hours of placing the order with the correction. Also any cancellations of orders should be made within 6 hours of placing the order.A $10.00 cancellation fee will be applied in order to cancel an order, given that they are cancelled before going into production otherwise other charges may apply. * There will be no changes applied to RUSH orders.
Refunds due to customer errors will not be issued this includes, but is not limited to, typos in the message, wrong PMS color of wristbands, unable to meet the turnaround time stated. promogifts4au.com is not liable for anything more than the amount of the order. Productions cost is not refundable.If an order is late , only the shipping charges will be pro-rated. All products must be returned with a valid RMA# which can be obtained by emailing email@example.com
Production time varies from 1 business day to 7 business days depending on the product, service, and quantity selected. If you have a deadline, simply send email to us and we'll do everything within our power to meet it.
promogifts4au.comm guarantees to ship your merchandise on or before your specified date. You should be aware that we cannot be held responsible for delays on the part of the carrier who is delivering your merchandise.Their will be a $20 charge incurred for ANY shipping address revision done to the address after the order has been shipped out and it is in transit. The charge will automatically be incurred on the payment method we have on file for that paticular order. There will be a $40 charge for re-routing a package. This includes unaccepted packages, unattended packages, or missed delivery from shipping career, that are returned to our facility.The shipping is charged on each order to keep rate low on shipping products from CHINA to USA. If we combine shipping UPS and FED EX will increase our rates and we will have to increase the rate of our low priced products. We compensate the customers with 100 free bands in cases like these where we offer 100 free band to all order.promogifts4au.com is not liable for any delays, holds or charges due to customs.
International customers are responsible for customs and duty fees in their country. Customer is responsible for those fees because it is not included in shipping charges. No gift or lower value will be written/marked on custom forms.
All prices and minimum quantities are subject to change. promogifts4au.com will make best efforts to keep pricing and quantities to date, from time to time actual market conditions may change the price of a product or the minimum quantity required for purchase. In the event a product is listed at an incorrect price or minimum quantity due to an error, promogifts4au.com shall have the right to refuse or cancel any orders placed for products listed at the incorrect price or quantity and will help you choose a different item that is within your budget. Only written quotes are valid, no non verbal quotes will be accepted. Price quotes are only good for the date they where quoted.